Rocket Shippers Builds Trust with Clients and Prospects Using Octup

Company Size

Mid - Market

Company Type

3PL

Location

New York, NY

The Challenge

Rocket Shippers operates in a competitive 3PL landscape where brands increasingly expect partnership, transparency, and accountability but aren’t equipped to build analytics infrastructure or manage complex reporting tools. Rocket Shippers relied on entirely manual processes to prepare analytics for their customers, costing them significant time.

The Solution

Rocket Shippers implemented Octup as a brand-facing analytics portal to give customers self-serve, configurable access to fulfillment performance data.

With Octup, Rocket Shippers now provides its customers:

A customizable client portal with deeper insights than a WMS alone

Real-time visibility into order accuracy, fulfillment speed, and SLA performance.

Flexible reporting that brands can tailor without analysts or added cost.

Transparency, helping them build trust and prove their value to customers.

The Impact

Octup has given Rocket Shippers both a powerful tool that their customers love and an advantage in the sales process. They close deals measurably faster because they’ve removed the unknowns that surround a brand switching 3PLs and given them data that builds confidence. Their relationships are also stickier over time as clients gain ongoing visibility into performance and improvements.

Rocket Shippers no longer has to shoulder the burden of manual reporting, while brands get immediate, self-serve access to every detail of data they need.

Get the visibility and insight you need to grow your business

Get Demo