Octup provides 3PLs with two platforms to enhance sales, customer success, and operational efficiency.

The first is a branded platform that gives clients visibility into their commerce, marketing, and operational data. This helps brands make informed decisions while boosting 3PL client retention and differentiation.

The second is the 3PL platform, offering real-time insights into all operational data points, enabling 3PLs to optimize performance and proactively manage clients.

Octup helps brands by centralizing their data from various commerce, marketing, and operational channels into one platform. This gives brands full visibility into their supply chain, helps them track unit economics, and provides actionable insights to make better business decisions and optimize their operations.

Octup integrates with your existing systems, such as WMS, ERP, and eCommerce platforms, to collect data automatically in real-time. For 3PLs, it connects with operational systems to track fulfillment and performance metrics, while for brands, it pulls data from sales channels, marketing tools, and inventory management systems.

Octup reports on metrics that matter to 3PLs, such as order fulfillment rates, labor forecasting, SLA performance, operational costs, and client satisfaction metrics. This helps 3PLs understand their operations and proactively service clients to avoid issues.

For brands, Octup reports on key operational data, including order processing times, unit economics, shipping costs, inventory levels, marketing performance, and sales performance. These insights help brands improve profitability, manage supply chains, and price products efficiently.

Octup provides 3PLs with a branded platform that allows their clients to manage their data in one place, increasing transparency and improving engagement. This reduces churn and makes it easier to meet SLA requirements, keeping customers satisfied.