About the Author: Michael Woolfson

Recent Articles

warehouse and fulfillment activities for third-party logistics services

How 3PLs Win More Brands with Real-Time Visibility

Discover how 3PLs can win more brands by leveraging real-time operational visibility to build credibility, proactively reduce support tickets, and shift the sales pitch from promises to demonstrable performance data.

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Building Brand Loyalty: Retention Strategies for 3PLs

Discover four practical strategies for 3PLs to increase brand retention: becoming a true strategic partner, integrating analytics for comprehensive visibility, offering flexible and transparent pricing, and providing measurable reliability guarantees.

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How 3PLs Can Showcase Their Value to Brands

To showcase their value, 3PLs must set themselves apart by developing specialized expertise, focusing on customer success, providing complete operational visibility, maintaining pricing transparency, and leveraging advanced technology solutions.

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How 3PLs Can Use Data for Brand Retention

Discover how 3PLs can use data analytics to drastically reduce brand churn by spotting early warning signs, interpreting performance patterns, and implementing five key tactics for automated monitoring and predictive problem-solving.

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Enhancing Customer Experience in Logistics in 2025

To enhance logistics customer experience in 2025, 3PLs and brands must leverage technology for real-time tracking, flexible delivery options, and shared data visibility to build trust and drive repeat business.

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How 3PLs Can Improve Client Retention Through Better Reporting

To improve client retention, 3PLs must move beyond basic WMS reports, providing real-time data access, custom dashboards, and proactive alerts on key operational and financial metrics to demonstrate tangible value.

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Top 3PL Warehouse Efficiency Tips to Maximize Profit

To maximize profit, 3PL warehouses must optimize their layout, leverage real-time data and analytics, strategically automate both physical and administrative tasks, and improve client communication through digital transparency.

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Adapting to Ecommerce Growth: How 3PLs Can Support Rapid Scaling

Discover how 3PLs can effectively adapt to rapid e-commerce growth by overcoming challenges like resource strain and communication breakdowns through implementing best practices and leveraging scalable technology.

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3 Top Tips for Onboarding a 3PL

To successfully onboard a 3PL and achieve operational excellence, e-commerce brands should focus on three key areas: securing a true partner, ensuring full supply chain visibility, and demanding complete pricing clarity.

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How 3PLs Can Stand Out to Attract Top Brands

To attract top brands, 3PLs must stand out by offering specialization, prioritizing customer success, achieving full operational visibility, ensuring pricing transparency, and leveraging advanced analytics technology.

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Making Strategic Decisions with Ecommerce Data

Discover the key types of e-commerce data (logistics, operations, marketing) you must track to move beyond 'gut feel' and make strategic, profitable business decisions.

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