#1 Customer Portal for 3PLs

Win More Brands With The Industry's Best Client Portal

Real-time performance and billing records, all in one white-labeled portal.

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White-labeled client portal

Prove your value to brands.

Octup provides the most robust client portal in the industry. Give your brands the real-time insight they want, and create immediate confidence and long-term loyalty.

  • Total SLA Clarity. Brands can see on-time fulfillment rates and average ship time in real-time.
  • Billing Transparency. Every invoice is broken down by picking, packing, and transit.
  • Inventory Visibility. Brands can track aging stock, backorders, dock-to-stock times, and more!
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Dashboard interface of a 3PL logistics platform showing metrics like gross sales, orders, current orders to fulfill, and pick accuracy with graphs and a sidebar menu.Dashboard interface of a 3PL logistics platform showing metrics like gross sales, orders, current orders to fulfill, and pick accuracy with graphs and a sidebar menu.
Invoice transparency for brands

Detailed invoices in the portal, saving time for accounting teams.

Brands can login to their portal, and view current and past invoices, see billing categories clearly, and connect service charges directly to operational data.

  • Every invoice is broken down by picking, storage, and transit.
  • Brand insights into profitability and planning.
  • History, pricing structures, and financial summaries.
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Screenshot of an invoicing interface showing customer names, issue dates, warehouses, invoice amounts, billing profiles, and downloadable invoices, with a detailed invoice preview for Spa Wellness Co.Screenshot of an invoicing interface showing customer names, issue dates, warehouses, invoice amounts, billing profiles, and downloadable invoices, with a detailed invoice preview for Spa Wellness Co.
Client portal insights

Intelligence brands can see and act on

Octup goes beyond a static reporting layer. Brands can filter, sort, drill down, and if enabled, use Octup AI to ask questions and get instant answers.

  • Which SKUs are selling fastest but running low?
  • What is our storage utilization percentage by location type?
  • What are we spending on pick & pack vs. return processing?
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Chat interface showing a request for insights on inventory data with actionable suggestions and a response listing fastest-selling products low on stock.Chat interface showing a request for insights on inventory data with actionable suggestions and a response listing fastest-selling products low on stock.
Reduce support tickets

Save time. Reduce support tickets.

Most 3PLs still answer “Where’s my order?” requests manually. Octup changes that to save you time as your brands log into their own dashboard and see exactly what’s happening as soon as it happens.

  • Live fulfilment performance data.
  • Visibility without needing to ask your team.
  • Tracking receiving timelines and PO statuses.
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Dashboard interface displaying key e-commerce metrics including gross sales, orders, total refunds, returning customers, current orders to fulfill, average fulfillment SLA, and late orders with associated trend graphs.Dashboard interface displaying key e-commerce metrics including gross sales, orders, total refunds, returning customers, current orders to fulfill, average fulfillment SLA, and late orders with associated trend graphs.
Differentiate your 3PL

A client experience they can’t get from another 3PL

The Octup brand portal goes beyond visibility, giving 3PLs a powerful selling point and competitive advantage. Many Octup users even try to keep this a closely-guarded secret.

  • Branded to your 3PL (your logo, your identity).
  • Positions you as a data-forward partner.
  • Provides ongoing value for your brands.
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User interface of a 3PL logistics dashboard showing small line charts and numerical data including 20,000 and 66.User interface of a 3PL logistics dashboard showing small line charts and numerical data including 20,000 and 66.

What our clients say

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Client-facing dashboards

Give brands the insight of Octup.

Build trust, retain brands, and save time in the process.